Staff members at MacLab are trained, certified, and have many years experience in the field. MacLab is committed to locating and hiring the best and brightest talent available, and to maintaining an office culture that empowers, encourages, and sustains professional growth and development. Working together as a team, we provide a wide range of capabilities, and a context of excellence.
Glenn Kowalski, President, has a background in technology and music. He is an expert diagnostician who brings a thorough knowledge of print graphics, Macintosh systems management, networking and troubleshooting. Glenn is the author of Text Cleaner--our critically acclaimed software for graphic designers, and administers the listserv discussion list for the Washington DC chapter of the Professional Association for Design (AIGA) . Glenn holds Apple certification, Kerio certification, and affiliations including Apple Consultants Network, MacXprts Network, EMC Dantz (Retrospect), HP and others. To hear some of Glenn's music, follow this link 
Tyrone Green, Systems Consultant, brought over nine years of technical service experience specializing in troubleshooting Macintosh hardware, software and network problems when he started with MacLab in 1999. Tyrone’s technical interest began at Falcon Microsystems/GTSI providing Macintosh depot and field service. He then moved to Clinton Computer as an Apple technician. He further developed his skills at Universal Communication Inc., formerly Advanced Laser Graphics. Tyrone holds Apple and other certifications. Outside work, Tyrone enjoys his bowling league and Indycar races. Tyrone is now in his tenth year with MacLab!
Clayton Lewis, Systems Consultant, returns to MacLab after a hiatus from the DC area. During his time away, Clay was the IT Coordinator of a Salt Lake City start-up company. Clay brings over 10 years of professional Mac experience and the passion and enthusiasm to give our customers the best service possible. He tirelessly researches and keeps up-to-date on the latest Mac news and releases. Clay holds Apple and DayLite certification. Clay spends his free time traveling with his wife, Michelle, of over twenty years as well as his 3 children.
Shawn Punga, Senior Systems Consultant, has a background in graphic design, pre-press and photography, bringing a unique well-rounded perspective to consulting. Shawn spent 5 years with his alma mater Salisbury University, becoming lead graphic designer in the Publications Office before returning to the metropolitan area to work in pre-press at Wallace Integrated Graphics in Silver Spring. Having been in the "trenches," he understands the pressures and deadlines in the design and print world. Shawn holds Apple certifications. Away from work, he enjoys mountain biking, skateboarding, listening to 311, Mighty Mighty Bosstones, hardcore music from the 80's, along with anything else fast, and checking out local music. Always on the look out for new experiences, Shawn lives by the mantra "Down for whatever!" 
Lauren Pitts, Office Assistant, came to us from a veterinary office setting where she worked for two years. Prior to that, Lauren worked as an assistant manager at a large horse boarding and riding lesson stable in Maryland. She also earned a B.S degree in Equine Studies from Virginia Intermont College in 2006. Originally from the Richmond, VA area, she has resided in Maryland for 3 years now. Some of her hobbies include horseback riding, exercising and fitness, reading and playing "aunt" to her roommate's two cats, Rustie and Sara. An avid animal enthusiast, Lauren hopes to one day have a family of multiple animals...cats, dogs and horses alike!
Scott Shields, Bookkeeper. After earning a degree in PoliSci from UC Irvine, Scott moved East on a White House Internship. Although exciting, he realized that one could not live on politics alone and got a “real” job. After working as the business manager for a design firm for 5+ years, Scott began offering bookkeeping and other administrative services to small businesses in the DC Metro area. Scott has been keeping the books in order at MacLab for many years.Become part of the MacLab team. We are often looking for new talent. If you have professional Macintosh support experience, send us your resume via the email address on the contact page.